Customer Service Assistant Manager

2 weeks ago


Birkenhead, Wirral, United Kingdom Rank Group Full time

Rank Group is a leading entertainment and leisure operator, dedicated to providing exceptional customer experiences across our venues. We are now seeking a talented and motivated individual to join our team as a Customer Service Assistant Manager.

In this exciting role, you will be responsible for providing outstanding customer service, valuing relationships, and promoting a welcoming atmosphere within our clubs. You will work closely with our team members to ensure seamless service delivery, identifying opportunities to improve customer satisfaction and driving business growth.

We are looking for someone who embodies our values of adaptability, care, and hard work. If you possess excellent communication skills, a strong sense of initiative, and a passion for delivering exceptional customer experiences, we encourage you to apply.

Key qualifications for this position include:

  • A proven track record of delivering exceptional customer service
  • Excellent communication and teamwork skills
  • A fit with our casual, social environment

Salary: £26,000 - £32,000 per annum (dependent on experience)

The successful candidate will receive a competitive salary package, including a 50% discount on food and soft drinks for up to 3 friends, company sick pay, and access to an employee rewards platform offering savings on travel, restaurants, and more.



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