Customer Service Coordinator
15 hours ago
We are seeking an organized and friendly Front Desk Administrator to join our team at Everyturn Mental Health in a part-time role. The salary for this position is estimated at around £25,000 per annum.
About the Role:The successful candidate will provide exceptional customer service, manage reception duties, and offer telephone support to patients. They will also be responsible for data entry, administrative tasks, and maintaining accurate records.
Key Responsibilities:- Welcome clients to our service and provide general assistance as needed, including completing necessary forms.
- Enter data accurately into our CRM programme and update patient records.
- Provide administrative support to our psychological therapies team, managing waiting lists and booking appointments.
- Undertake Fire warden and First Aid duties to ensure health and safety regulations are met.
- Demonstrable experience in a similar role.
- Awareness of administrative processes and sector knowledge.
- Developed communication and IT skills, including Office 365.
- Ability to work individually or within a team and foster good relationships.
- High level of enthusiasm, motivation, and time management skills.
- 30 days annual leave plus bank holidays and flexible working options.
- Enhanced pension scheme and Wagestream benefits.
- Vitality Wellbeing Programme and Employee Assistance Programme.
- Enhanced life assurance scheme and various other great benefits.
Everyturn Mental Health is an equal opportunities employer and welcomes applications from candidates regardless of their background.
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Customer Service Coordinator
3 weeks ago
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Customer Service Coordinator
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Customer Service Representative
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Customer Service Representative
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Customer Service Representative
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Customer Service Specialist
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