Customer Service Representative

2 weeks ago


Birkenhead, Wirral, United Kingdom Tesco Full time

About the opportunity

We are looking for a dedicated individual to join our team as a Customer Service Representative in our Birkenhead store. As a key member of our store team, you will play a vital role in delivering excellent customer service and ensuring our customers have a great shopping experience.

Key responsibilities

  • Serving our customers
    • Build relationships with customers and understand their needs
    • Provide excellent customer service, greeting customers with a smile and serving them with pride
  • Product knowledge
    • Be knowledgeable about our products and services, including promotions and offers
    • Passionate about providing customers with the best possible service
  • Team work
    • Work collaboratively with colleagues to achieve sales and customer service targets
    • Communicate effectively with colleagues and managers to ensure smooth store operations
  • Store operations
    • Contribute to maintaining a clean and safe store environment
    • Support colleagues in maintaining accurate stock levels and store displays

What we offer

  • Competitive pay
    • Our Colleague rate of pay starts from £12.02 an hour
    • Additional payments may apply depending on location and skills
  • Flexible working
    • Request flexible working from day one
    • Guaranteed hours of at least 16 per week, with opportunities for additional hours
  • Benefits
    • Access to free wellbeing services
    • Life cover and pension scheme with matching contributions
    • Uniform provided and policies to support you in all aspects of life

About us

Tesco is a leading retailer committed to serving our customers, communities, and planet a little better every day. We believe in creating a workplace where everyone feels welcome and valued, with opportunities for growth and development. Join our team and be part of a dynamic and inclusive environment where you can thrive and reach your full potential.



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