Customer Service Representative
2 weeks ago
About the opportunity
We are looking for a dedicated individual to join our team as a Customer Service Representative in our Birkenhead store. As a key member of our store team, you will play a vital role in delivering excellent customer service and ensuring our customers have a great shopping experience.
Key responsibilities
- Serving our customers
- Build relationships with customers and understand their needs
- Provide excellent customer service, greeting customers with a smile and serving them with pride
- Product knowledge
- Be knowledgeable about our products and services, including promotions and offers
- Passionate about providing customers with the best possible service
- Team work
- Work collaboratively with colleagues to achieve sales and customer service targets
- Communicate effectively with colleagues and managers to ensure smooth store operations
- Store operations
- Contribute to maintaining a clean and safe store environment
- Support colleagues in maintaining accurate stock levels and store displays
What we offer
- Competitive pay
- Our Colleague rate of pay starts from £12.02 an hour
- Additional payments may apply depending on location and skills
- Flexible working
- Request flexible working from day one
- Guaranteed hours of at least 16 per week, with opportunities for additional hours
- Benefits
- Access to free wellbeing services
- Life cover and pension scheme with matching contributions
- Uniform provided and policies to support you in all aspects of life
About us
Tesco is a leading retailer committed to serving our customers, communities, and planet a little better every day. We believe in creating a workplace where everyone feels welcome and valued, with opportunities for growth and development. Join our team and be part of a dynamic and inclusive environment where you can thrive and reach your full potential.
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