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Senior Strategic Account Director

2 months ago


StainesuponThames, Surrey, United Kingdom ADP Full time
Job Title: Senior Strategic Account Director

We are seeking a highly experienced Senior Strategic Account Director to join our team at ADP. As a key member of our Account Management function, you will be responsible for leading our client relationships and driving business growth.

Key Responsibilities:
  • Provide senior-level client engagement and relationship management
  • Lead teams to improve client experience and deliver stronger relationships between ADP and our clients
  • Identify and mitigate potential client revenue loss risk
  • Develop and execute client relationship and engagement strategies
  • Manage and oversee a broad, high-value client base
  • Support in ensuring that all aged debtor issues are brought to a conclusion
  • Proactively develop the team to ensure solid succession plans
  • Deliver inspirational leadership to your group
Requirements:
  • 3+ years of experience as a leader in professional services/BPO or employment agencies
  • Excellent analytical and presentation skills
  • Networking and relationship building, internal to ADP and with clients
  • Influencing and negotiation at all levels
  • First-class verbal and written communication skills
  • Ability to lead, motivate, and develop a multi-functional team
  • Financial and commercial acumen
  • Excellent time management
  • Flexibility
  • Lateral thinking, innovation, and problem-solving
What We Offer:
  • Competitive salary
  • Annual bonus
  • 23 days holiday (increasing to 25 after 2 years)
  • Flexible benefits
  • Study support
  • Employee Assistance Program
  • Company social events

At ADP, we believe our people make all the difference in cultivating an inclusive, down-to-earth culture that welcomes ideas, encourages innovation, and values belonging. We've received recognition as a global Best Places to Work and recipient of many prestigious awards for diversity, equity, and inclusion.