Customer Support Liaison Specialist
3 days ago
Company Overview
Opus People Solutions Ltd is a leading provider of staffing solutions, dedicated to helping businesses succeed in the Milton Keynes area.
Job Description
This is an exciting opportunity to join our team as a Customer Liaison Officer. In this role, you will be responsible for providing excellent customer service and supporting our social workers in arranging assessments and strategy meetings.
Key Responsibilities:
- Answer calls into Children's Social Care in a timely manner, providing advice where appropriate.
- Support social workers in arranging assessments and strategy meetings.
- Provide information to partner agencies.
- Complete referrals following on from telephone calls and face-to-face visits into the MASH.
Required Skills and Qualifications
To be successful in this role, you will need:
- A basic knowledge of services available in Milton Keynes who offer support to children and families.
- Experience of managing difficult conversations.
- Good IT and written skills.
Benefits
In addition to a competitive salary, we offer a range of benefits, including access to training and development opportunities.
Estimate Salary: £16,100
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