Customer Support Liaison Specialist

3 days ago


Milton Keynes, United Kingdom Opus People Solutions Ltd Full time

Company Overview

Opus People Solutions Ltd is a leading provider of staffing solutions, dedicated to helping businesses succeed in the Milton Keynes area.

Job Description

This is an exciting opportunity to join our team as a Customer Liaison Officer. In this role, you will be responsible for providing excellent customer service and supporting our social workers in arranging assessments and strategy meetings.

Key Responsibilities:

  • Answer calls into Children's Social Care in a timely manner, providing advice where appropriate.
  • Support social workers in arranging assessments and strategy meetings.
  • Provide information to partner agencies.
  • Complete referrals following on from telephone calls and face-to-face visits into the MASH.

Required Skills and Qualifications

To be successful in this role, you will need:

  • A basic knowledge of services available in Milton Keynes who offer support to children and families.
  • Experience of managing difficult conversations.
  • Good IT and written skills.

Benefits

In addition to a competitive salary, we offer a range of benefits, including access to training and development opportunities.

Estimate Salary: £16,100



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