L2 Desktop Support Specialist
6 days ago
We are seeking a highly skilled L2 Desktop Support Specialist to join our team at Tata Consultancy Services. As a key member of our IT support team, you will be responsible for providing technical support and assistance to our clients and internal stakeholders.
Key Responsibilities- Provide technical support and troubleshooting for desktop engineering issues
- Handle daily technical support activities on desktop support, data network, and server management
- Grow clients and communicate with account managers to determine new opportunities
- Provide break-fix support for desktops, laptops, and other components
- Set up desktop computers and peripherals and test network connections
- Install and test desktop software applications and internet browsers
- Test computers to ensure proper functioning of computer systems
- Support mobile devices for registration in BES or Intune environment
- Train end-users on usage of computer hardware and software
- Troubleshoot hardware and replace hardware components (e.g., laptop keyboards, RAM)
- Develop and manage effective professional working relationships with contractor personnel, co-workers, and clients
- Adhere to policies as per corporate manuals and directives
- Extend computer support for systems software and hardware
- Set up computers and install software for various applications and programs
- Interact with staff on desktop problems and their resolution
- Network and connect computers within the organization to better communication
- Maintain computer peripheral devices (e.g., printers) and resolve associated problems
- Level 2 support experience in troubleshooting and fixing audio-visual equipment onsite
- Maintain devices inside data centers and resolve associated problems
- Prior experience in desktop support and executive support
- Excellent knowledge of computer hardware
- Good knowledge of desktop operating systems
- Basic knowledge of network management
- Basic knowledge of Active Directory
- Sound knowledge of software deployment through various tools
- Sound knowledge of application packaging, deployment, and troubleshooting
- Possess strong troubleshooting, reasoning, and problem-solving skills
- Possess strong experience in handling issues in Windows OS
- Constantly seek to improve technical knowledge and research new product capabilities
- Share global threat updates with cross-functional teams to create awareness on an as-needed basis
- Possess excellent communication and interpersonal skills
- Participate in project meetings with customers as needed
- Experience in troubleshooting and fixing audio-visual equipment
- SC clearance is mandatory
Tata Consultancy Services is a leading IT services company that offers a competitive salary package, including pension, healthcare, life assurance, laptop, phone, and access to extensive training resources. We also offer discounts within the larger Tata network.
We are committed to building and sustaining a culture of equity and belonging where everyone can thrive. Our diversity motto is 'Inclusion without Exception.' You'll find a welcoming culture and many internal volunteering and social networks to join. Our diversity, inclusion, and social activities involve 12 employee networks, including LGBTQ+ & Allies, mental health, disability & neurodiversity inclusion, and many more. We are open to all and treat applications equally, regardless of ethnicity, disability, gender identity, gender reassignment, age, sexual orientation, or beliefs.
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L2 Desktop Support Specialist
1 day ago
Bridgwater, Somerset, United Kingdom Tata Consultancy Services Full timeJob Title: L2 Desktop Support EngineerJob Type: PermanentLocation: Bridgwater, United KingdomWe are seeking a highly skilled L2 Desktop Support Engineer to join our team at Tata Consultancy Services. As a key member of our IT support team, you will be responsible for providing technical support on desktop engineering activities, ensuring the smooth operation...
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L2 Desktop Support Specialist
1 day ago
Bridgwater, Somerset, United Kingdom Tata Consultancy Services Full timeJob Title: L2 Desktop Support EngineerJob Type: PermanentLocation: Bridgwater, United KingdomWe are seeking a highly skilled L2 Desktop Support Engineer to join our team at Tata Consultancy Services. As a key member of our IT support team, you will be responsible for providing technical support on desktop engineering activities, ensuring the smooth operation...
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Bridgwater, Somerset, United Kingdom Tata Consultancy Services Full timeAbout the RoleWe are seeking a highly skilled L2 Desktop Support Specialist to join our team at Tata Consultancy Services. As a key member of our IT support team, you will be responsible for providing technical support on desktop engineering activities.Key ResponsibilitiesProvide technical support on desktop engineering activities as per business...
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L2 Desktop Support Specialist
2 weeks ago
Bridgwater, Somerset, United Kingdom Tata Consultancy Services Full timeAbout the RoleWe are seeking a highly skilled L2 Desktop Support Specialist to join our team at Tata Consultancy Services. As a key member of our IT support team, you will be responsible for providing technical support on desktop engineering, data network, and server management.Key Responsibilities:Oversee and update assigned support service requests.Handle...
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2 weeks ago
Bridgwater, Somerset, United Kingdom Tata Consultancy Services Full timeAbout the RoleWe are seeking a highly skilled L2 Desktop Support Specialist to join our team at Tata Consultancy Services. As a key member of our IT support team, you will be responsible for providing technical support on desktop engineering, data network, and server management.Key Responsibilities:Oversee and update assigned support service requests.Handle...
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L2 Desktop Support Specialist
2 weeks ago
Bridgwater, Somerset, United Kingdom Tata Consultancy Services Full timeAbout the RoleWe are seeking a highly skilled L2 Desktop Support Specialist to join our team at Tata Consultancy Services. As a key member of our IT support team, you will be responsible for providing technical support and assistance to our clients and internal stakeholders.Key ResponsibilitiesProvide technical support and troubleshooting for desktop...
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Bridgwater, Somerset, United Kingdom Tata Consultancy Services Full timeAbout the RoleWe are seeking a highly skilled L2 Desktop Support Specialist to join our team at Tata Consultancy Services. As a key member of our IT support team, you will be responsible for providing technical support and assistance to our clients and internal stakeholders.Key ResponsibilitiesProvide technical support and troubleshooting for desktop...
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Bridgwater, Somerset, United Kingdom Tata Consultancy Services Full timeJob Title: L2 Desktop Support EngineerJob Type: PermanentLocation: Bridgwater, United KingdomWe are seeking a skilled L2 Desktop Support Engineer to join our team. As a key member of our IT support team, you will be responsible for providing technical support on desktop engineering activities.About the RoleThe successful candidate will have a demonstrable...
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Bridgwater, Somerset, United Kingdom Tata Consultancy Services Full timeJob DescriptionRole: L2 Desktop Support EngineerJob Type: PermanentLocation: Bridgwater, United KingdomWe are seeking a highly skilled L2 Desktop Support Engineer to join our team at Tata Consultancy Services. As a key member of our technical support team, you will be responsible for providing expert-level technical support on desktop engineering, data...
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Bridgwater, Somerset, United Kingdom Tata Consultancy Services Full timeRole: L2 Desktop Support EngineerJob Type: PermanentLocation: Bridgwater, United KingdomWe are seeking a skilled L2 Desktop Support Engineer to join our team. As a key member of our technical support team, you will be responsible for providing technical support on desktop engineering activities as per business request.Key Responsibilities:Oversee and update...
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L2 Desktop Support Specialist
1 day ago
Bridgwater, Somerset, United Kingdom Tata Consultancy Services Full timeRole: L2 Desktop Support EngineerJob Type: PermanentLocation: Bridgwater, United KingdomWe are seeking a skilled L2 Desktop Support Engineer to join our team. As a key member of our technical support team, you will be responsible for providing technical support on desktop engineering activities as per business request.Key Responsibilities:Oversee and update...
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Bridgwater, Somerset, United Kingdom Tata Consultancy Services Full timeJob DescriptionRole: L2 Desktop Support EngineerJob Type: PermanentLocation: Bridgwater, United KingdomWe are seeking a skilled L2 Desktop Support Engineer to join our team at Tata Consultancy Services. As a key member of our technical support team, you will be responsible for providing expert-level technical support on desktop engineering, data network, and...
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L2 Desktop Support Specialist
2 weeks ago
Bridgwater, Somerset, United Kingdom Tata Consultancy Services Full timeAbout the RoleWe are seeking a highly skilled L2 Desktop Support Specialist to join our team at Tata Consultancy Services. As a key member of our technical support team, you will be responsible for providing expert-level technical support on desktop engineering, data network, and server management.Key ResponsibilitiesProvide technical support on desktop...
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Bridgwater, Somerset, United Kingdom Tata Consultancy Services Full timeAbout the RoleWe are seeking a highly skilled L2 Desktop Support Specialist to join our team at Tata Consultancy Services. As a key member of our technical support team, you will be responsible for providing expert-level technical support on desktop engineering, data network, and server management.Key ResponsibilitiesProvide technical support on desktop...
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