Bar Supervisor Position at Wolverhampton Racecourse

3 days ago


Wolverhampton, Wolverhampton, United Kingdom Arena Racing Company Full time
Job Overview

We are seeking an experienced Bar Supervisor to join our team at the prestigious Wolverhampton Racecourse. As a key member of our hospitality team, you will be responsible for delivering exceptional customer service and ensuring that our guests receive a memorable experience.

About the Role

The successful candidate will possess excellent leadership skills, with the ability to motivate and guide a team of bar staff to provide efficient and professional service. You will also be responsible for maintaining high standards of cleanliness and organization in the bar area, as well as adhering to all relevant health and safety procedures.

Key Responsibilities
  • Serve customers in a timely and courteous manner, ensuring that their needs are met efficiently and effectively.
  • Supervise and manage a team of bar staff, providing guidance and support to ensure that they are working safely and productively.
  • Maintain accurate records of stock levels, waste, and temperature control, ensuring that all necessary paperwork is completed accurately and on time.
  • Work collaboratively with other teams to ensure that events are executed smoothly and efficiently.
  • Provide exceptional customer service, responding promptly to queries and resolving any issues that may arise.
Requirements
  • Previous experience in a supervisory role, preferably in a hospitality or customer-facing environment.
  • Excellent communication and interpersonal skills, with the ability to work effectively with colleagues and customers alike.
  • A strong understanding of health and safety procedures, with the ability to maintain accurate records and adhere to company policies.
  • Able to work under pressure, managing multiple tasks and prioritizing responsibilities in a fast-paced environment.
  • Flexible and adaptable, with a willingness to work varying shifts, including evenings and weekends.
What We Offer

In return for your hard work and dedication, we offer a competitive salary range £20,000 - £25,000 per annum, depending on experience, as well as a range of benefits including meals on race days, tickets to exclusive events, and opportunities for career development.

As a valued member of our team, you will have access to ongoing training and support, enabling you to enhance your skills and knowledge in a dynamic and rewarding work environment.


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