Hotel Operations Director

4 weeks ago


Eastbourne, East Sussex, United Kingdom whitbread Full time

We are seeking a skilled Hotel Manager to lead our Premier Inn locations in Eastbourne and Newhaven. As a Hotel Manager, you will be responsible for creating and developing high-performing teams, ensuring exceptional guest experiences, and driving commercial best practices.

Key Responsibilities:

  • Lead and manage multiple sites, creating synergy and empowering teams to deliver exceptional results.
  • Drive commercial best practices, maximize growth opportunities, and exercise financial and revenue management.
  • Oversee all business areas with attention to detail, ensuring brand standards are consistently delivered and utilizing guest feedback to increase performance against KPIs.
  • Embrace accountability for delivering the site business plan, supporting and enabling the bigger picture.
  • Demonstrate full knowledge of health and safety compliance and manage all audit processes to a high standard.
  • Be agile in your thinking and effectively manage your time to meet business needs.

What You'll Get:

  • Full induction and training.
  • Excellent access to training and development programs.
  • The top tools and systems to achieve your KPIs.
  • 25% off in Whitbread Restaurants and up to 50% off Premier Inn hotels.
  • 33 days annual leave.
  • High street and retail discounts, including phone packages, cinema tickets, and Gym membership.

We believe that everyone is unique and there should be no barriers to entry and no limits to ambition. We are committed to being an inclusive organization that values diversity and welcomes your application, whatever your background or situation.



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