Hotel Night Supervision Leader
1 month ago
N.E. Recruitment is seeking a highly skilled and experienced Night Manager to join our team at a hotel in Eastbourne. As a key member of the Front of House management team, you will be responsible for leading a night team of three and ensuring the smooth operation of the hotel during late-night hours.
Key Responsibilities:- Welcome and escort guests to their rooms, providing exceptional customer service and hospitality.
- Assist guests with luggage and provide advice on hotel facilities and local attractions.
- Valet park cars and ensure the hotel's parking area is secure and well-maintained.
- Prepare snacks and serve food and drinks to guests, exceeding their expectations and building loyalty.
- Conduct regular security patrols and fire checks to guarantee the hotel's safety and security.
- Complete rotas, appraisals, team training, and recruitment tasks as required by the Front of House Manager.
- Clean, valid UK driving license
- A warm and welcoming personality, able to make a lasting impression on guests while being assertive when necessary.
- Previous experience in a hotel environment, with a strong understanding of hospitality principles.
- Previous night-time experience preferred but not essential.
- Excellent English language skills, both verbal and written, with the ability to communicate effectively.
- Physical stamina to handle heavy lifting and other demanding tasks.
An attractive salary of £27,365 per annum, plus a share of the service charge (approximately £1,200 per year), making it a lucrative opportunity for the right candidate. Live-in accommodation is also available, providing the perfect solution for those who want to experience all that Eastbourne has to offer. Other company benefits are also available, making this an excellent choice for anyone looking to take their career to the next level.
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