Senior Night Operations Manager

1 month ago


Eastbourne, East Sussex, United Kingdom The Grand Hotel Eastbourne Full time

The Grand Hotel Eastbourne seeks a seasoned professional to lead their Night Team.

As Night Team Lead, you will be responsible for:

Leading the Night Team

• Welcoming guests and ensuring their stay is comfortable and enjoyable

• Assisting with luggage, valet parking, and other guest services

• Providing advice on hotel facilities and local attractions

Ensuring Hotel Safety and Security

• Completing regular security patrols and fire checks

• Collaborating with the Front of House Manager to ensure a smooth operation

Supporting the Night Team

• Completing rotas, appraisals, team training, and recruitment support as needed

Requirements

• Clean, valid UK driving licence

• Excellent English language skills, verbal and written

• Previous experience in a hotel environment, with night porter experience preferred

• Physically fit, with ability to lift heavy objects



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