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Senior Workshop Operations Manager

1 month ago

Eastbourne, East Sussex, United Kingdom Tapp Recruit Ltd Full time
Workshop Controller Opportunity

We are recruiting for a highly experienced Workshop Controller to join our team at Tapp Recruit Ltd.

This is an exciting opportunity to work with a leading brand in the automotive industry, contributing to their continued success and growth.

About the Role:

The successful candidate will be responsible for overseeing the efficient operation of the workshop, ensuring high-quality service and repairs are carried out to meet customer expectations.

Key responsibilities include building strong relationships with the brand, developing training plans for technical personnel, and identifying opportunities to improve workshop flow and streamline the customer journey.

The ideal candidate will have previous experience as a Workshop Manager or Master Technician, with excellent leadership and communication skills.

Key Responsibilities:

  • Ensure service and repairs are carried out to the highest standards of quality possible to ensure customer satisfaction.
  • Build strong relationships with the brand and have a strong understanding of warranty processes.
  • Develop training plans for all technical personnel and play an active role in their development.
  • Ensure efficient progression of work through the workshop.
  • Identify key processes and work on improving workshop flow and streamlining the customer journey.

What We Offer:

In return for your expertise, we offer a competitive salary of £45,000 - £55,000 per annum, depending on experience, plus a range of benefits including professional development opportunities and a dynamic working environment.

If you are a motivated and experienced Workshop Controller looking for a new challenge, please apply now to discuss this opportunity further.