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Brewery Ambassador

2 months ago


Mansfield, Nottinghamshire, United Kingdom Sierra Nevada Brewing Co. Full time
About This Role

We are seeking a highly motivated and enthusiastic individual to join our team as a Retail Sales Associate at Sierra Nevada Brewing Co. This role is responsible for providing exceptional customer service, engaging with guests, and promoting our products in a fast-paced retail environment.

Key Responsibilities
  • Provide a Friendly and Welcoming Environment
    • Smile, greet, and acknowledge every guest when they enter the store and engage them in conversation
  • Operate Cash Register and Point of Sale System
    • Assure fast, efficient check-out
    • Handle cash and accurately make change
  • Answer Customer Questions
    • Answer general customer questions about the brewery, including the history of Sierra Nevada, the craft beer industry, and beer styles
  • Stock Merchandise
    • Stock merchandise, including placement on racks, shelves, counters, and tables
    • Maintain stock levels on the sales floor at all times
  • Participate in Team Meetings and Training
    • Participate in store team meetings and required training
  • Perform Light Housekeeping
    • Perform light housekeeping of Gift Shop and stock areas
    • Clean shelves, counters, windows, and tables
  • Pour Beer and Offer Guided Tastings
    • Pour beer at the Tasting Room Bar
    • Offer a basic guided beer tasting
Requirements
  • Retail and Customer Service Experience
    • Retail and/or customer service experience preferred
  • Cash Handling Experience
    • Cash handling experience preferred
  • Computerized Cash Register Experience
    • Experience working a computerized cash register or POS system preferred
  • Beer Pouring Experience
    • Beer pouring experience preferred
  • Ability to Learn and Understand Beer Styles
    • Ability to learn and understand the different styles of craft beverages and the beer making process