Technical Operations Specialist
17 hours ago
As a Technical Services apprentice at Amazon, you will have the opportunity to develop essential skills and knowledge in Information Communications Technology (ICT).
Key Responsibilities- Complete your apprenticeship studies by learning and developing ICT skills, knowledge, and behaviors.
- Set objectives and goals by your training provider and line manager to support your studies.
You will work towards the Information Communications Technician (Support Technician pathway) apprenticeship Level 3 standard over an 18-month period. This program includes virtual classroom/virtual based training, on-the-job training in an Amazon Fulfilment Centre, online learning, and mentoring from IT team members.
Skills Development- Technical skills: Resolve hardware, software, server, and infrastructure issues.
- Complementary skills: Organization, prioritization, data and problem-solving techniques, teamwork, communication, and presentation skills.
Amazon is a 24/7 operation, and you must have flexibility in working hours and shift patterns to provide cover for operational requirements. You may work weekends and/or night shifts.
Requirements- Lived in the UK or in the European Economic Area (EEA) for the last 3 years.
- Resident in England for the entire duration of the program.
- Not registered to study on a UK government-funded course.
- Age 18 years old or older before the contract's start date.
- 3 x GCSEs at grade 4-9 (A-C) or above (or equivalent), including Maths and English.
The estimated salary range for this position is £15,000 - £20,000 per annum, depending on location and level of experience.
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