Technical Operations Lead

14 hours ago


Wakefield, Wakefield, United Kingdom Talent84 LTD Full time
Talent 84 Ltd seeks a Technical Operations Lead to join their specialist utilities service provider team in Wakefield. As a Technical Operations Lead, you will oversee the delivery of high-volume work streams of high voltage substation and asset inspections and maintenance nationally. Key responsibilities include managing and mentoring the planning team, monitoring service metrics including response times, resolution rates, and customer satisfaction scores. The ideal candidate will have project management experience and proficiency in asset management principles and practices. Additionally, they should possess knowledge of electrical systems, substation equipment, and relevant industry standards.

Job Description:
The successful candidate will lead a maintenance planning team ensuring that customers receive the best possible service. They will be responsible for overseeing the delivery of high-volume work streams of high voltage substation and asset inspections and maintenance nationally. This includes managing and mentoring the planning team, monitoring service metrics, and client maintenance and inspection reports. The role also involves implementing new services and improving existing ones to meet changing customer needs and market demands.

Key Skills and Qualifications:
The ideal candidate will have strong leadership skills, with experience in project management and asset management principles and practices. They should possess knowledge of electrical systems, substation equipment, and relevant industry standards. Additionally, proficiency in communicating with clients and stakeholders is essential. A salary of approximately £50,000 per year reflects the company's commitment to attracting top talent.
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