Restaurant Supervisor

1 week ago

Feltham, Greater London, United Kingdom German Doner Kebab Full time
Supervisor Front of House

At German Doner Kebab, we are seeking a highly skilled and experienced Supervisor Front of House to join our team. As a key member of our restaurant management team, you will be responsible for ensuring exceptional guest service, maintaining high standards of quality control, and driving sales and profit growth.

Key Responsibilities:
  • Lead and manage the Front of House team to deliver outstanding guest service and maintain high standards of quality control.
  • Develop and implement strategies to drive sales and profit growth, including upselling and promoting our menu offerings.
  • Monitor and control stock inventory, ensuring accurate ordering and minimizing waste.
  • Ensure compliance with food safety and health & safety regulations, maintaining a clean and safe working environment.
  • Collaborate with the General Store Manager to coordinate all aspects of the Front of House, including staff scheduling, training, and performance management.
  • Provide exceptional guest care, responding promptly to complaints and resolving issues efficiently.
  • Lead by example, demonstrating a positive attitude, and promoting a culture of teamwork and cooperation.
Requirements:
  • Proven experience as a Supervisor or Duty Manager in the food industry, with a strong background in guest service management.
  • Excellent leadership, motivational, and people skills, with the ability to inspire and develop a high-performing team.
  • Strong financial management skills, with the ability to analyze sales data and implement strategies to drive growth.
  • Proficiency in English, with excellent communication and interpersonal skills.
  • Computer literacy and familiarity with POS systems, with the ability to analyze data and make informed decisions.
What We Offer:
  • A competitive salary and benefits package.
  • Ongoing training and development opportunities.
  • A dynamic and supportive work environment.
  • The opportunity to work with a leading brand in the quick-service restaurant industry.

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