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Restaurant Supervisor

2 months ago

Feltham, Greater London, United Kingdom German Doner Kebab Full time

Supervisor Front of House

About the Role

We are seeking a highly motivated and experienced Supervisor Front of House to join our team at German Doner Kebab. As a key member of our restaurant management team, you will be responsible for ensuring exceptional guest service, maintaining high standards of quality control, and driving sales and profit growth.

Key Responsibilities

  • Lead and manage the Front of House team to deliver outstanding guest service and maintain a clean and welcoming environment.
  • Monitor and control stock inventory, analyze consumption, and maintain accurate records.
  • Ensure compliance with food safety and health & safety rules and regulations.
  • Develop and implement strategies to drive sales and profit growth, including upselling and promoting the GDK brand.
  • Train and develop team members to improve their skills and knowledge.
  • Collaborate with the General Store Manager to coordinate all aspects of the Front of House.
  • Monitor and maintain high standards of guest care, including responding to guest complaints and resolving issues promptly.

Requirements

  • Proven experience as a Supervisor or Duty Manager in the food industry.
  • Excellent guest service management skills and a strong understanding of customer care.
  • Strong leadership, motivational, and people skills.
  • Financial management skills and ability to analyze data.
  • Computer literacy and familiarity with POS systems.
  • Ability to work effectively in a fast-paced environment and prioritize tasks.

What We Offer

We offer a competitive salary and benefits package, as well as opportunities for career growth and development. If you are a motivated and experienced professional looking for a new challenge, please apply today.