Financial Services Customer Experience Agent

4 days ago


Glasgow, Glasgow City, United Kingdom Teleperformance Full time

Join us at Teleperformance as a customer service specialist and take the first step towards a fulfilling career in financial services.

This role involves working as part of a dynamic team to deliver exceptional customer experiences and resolve complex queries.

The ideal candidate will possess excellent communication skills, be able to work in a fast-paced environment, and have a strong attention to detail.

The salary for this position is approximately £11.44 per hour, and the working hours are 40 hours per week (including training). You will also receive comprehensive training based in Glasgow, City Park.

During the first three months, you will work on-site in Glasgow, after which you will have the option to choose between on-site or remote working.

We offer a range of benefits, including 28 days' holiday (increasing to 30 days after one year), a 24/7 Employee Assistance Programme, and opportunities for career progression through our internal development programmes.

Our company is committed to promoting a positive work-life balance and supports employees with various initiatives and perks.



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