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Head of Mortgage Servicing Operations
1 month ago
We are seeking an experienced Head of Mortgage Servicing to lead our Mortgage Servicing team. The ideal candidate will have a strong background in loan servicing, excellent leadership skills, and the ability to motivate and develop team members.
Key Responsibilities
- Oversee the daily operations of the Mortgage Servicing team, ensuring compliance with industry standards and company policies.
- Develop and maintain effective relationships with internal stakeholders, including senior management and colleagues.
- Collaborate with internal teams, including underwriting risk, compliance, and finance, to address customer needs effectively.
- Stay updated on industry best practices, regulatory changes, and market trends.
- Identify opportunities to improve processes, implementing changes to streamline workflows, and monitoring the effectiveness of new processes.
Requirements
- Previous experience in loan servicing with an in-depth knowledge of mortgage servicing processes and arrears management.
- Strong leadership and team management skills, with the ability to coach, motivate, and develop team members.
- Excellent communication abilities.
What We Offer
- A dynamic and supportive work environment.
- Opportunities for professional growth and development.
- A competitive salary and benefits package.