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Head of Mortgage Servicing Operations

1 month ago


West Malling, Kent, United Kingdom Antony James Recruitment Ltd Full time
Job Overview

We are seeking an experienced Head of Mortgage Servicing to lead our Mortgage Servicing team. The ideal candidate will have a strong background in loan servicing, excellent leadership skills, and the ability to motivate and develop team members.

Key Responsibilities

  • Oversee the daily operations of the Mortgage Servicing team, ensuring compliance with industry standards and company policies.
  • Develop and maintain effective relationships with internal stakeholders, including senior management and colleagues.
  • Collaborate with internal teams, including underwriting risk, compliance, and finance, to address customer needs effectively.
  • Stay updated on industry best practices, regulatory changes, and market trends.
  • Identify opportunities to improve processes, implementing changes to streamline workflows, and monitoring the effectiveness of new processes.

Requirements

  • Previous experience in loan servicing with an in-depth knowledge of mortgage servicing processes and arrears management.
  • Strong leadership and team management skills, with the ability to coach, motivate, and develop team members.
  • Excellent communication abilities.

What We Offer

  • A dynamic and supportive work environment.
  • Opportunities for professional growth and development.
  • A competitive salary and benefits package.