Lead Mortgage Servicing Manager

5 days ago


West Malling, Kent, United Kingdom Antony James Recruitment Ltd Full time
Job Description

A highly skilled and experienced Lead Mortgage Servicing Manager is required to oversee the daily operations of the team, ensuring compliance with industry standards and company policies while providing exceptional support to our clients in the Specialist Lending Sector.

The ideal candidate will have previous experience in mortgage servicing, preferably within a similar sector, and will possess excellent leadership skills, as well as strong communication and problem-solving abilities.

This role is based in [location] and requires the successful candidate to work closely with our clients to understand their needs and provide tailored solutions.

Key Responsibilities:
  • To manage and lead a team of mortgage servicing professionals, providing guidance and support where necessary.
  • To develop and implement strategies to improve customer satisfaction and reduce operational costs.
  • To ensure compliance with all relevant regulations and industry standards.
  • To build strong relationships with clients and stakeholders, providing regular updates and reports on team performance.
Requirements:
  • At least 5 years' experience in mortgage servicing or a related field.
  • Strong leadership and management skills, with the ability to motivate and inspire a team.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and colleagues.
  • Strong analytical and problem-solving skills, with the ability to interpret data and make informed decisions.
Salary and Benefits:

The salary for this role is estimated to be around £60,000 - £80,000 per annum, depending on experience. In addition to a competitive salary, we offer a range of benefits, including a pension scheme, life insurance, and 25 days' annual leave.

We are an equal opportunities employer and welcome applications from candidates of all backgrounds. If you are a motivated and experienced professional looking for a new challenge, please apply in confidence.



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