Lead Mortgage Servicing Manager

6 days ago


West Malling, Kent, United Kingdom Antony James Recruitment Ltd Full time

We are seeking a highly skilled and experienced Lead Mortgage Servicing Manager to join our team at Antony James Recruitment Ltd. The ideal candidate will oversee the daily operations of the mortgage servicing team, ensuring compliance with industry standards and company policies while providing exceptional support to our customers.

Key Responsibilities:
  • To lead and supervise a team of customer servicing specialists, providing guidance and support to achieve team objectives.
  • To foster a positive and collaborative work environment to enhance team performance and morale.
  • To develop and maintain effective relationships with internal stakeholders, including senior management and colleagues.
  • To collaborate with internal teams, including underwriting risk, compliance, and finance, to address customer needs effectively.

Mortgage Servicing Experience

  • The ideal candidate will have previous experience in loan servicing with an in-depth knowledge of mortgage servicing processes and arrears management.

Leadership and Team Management

  • Strong leadership and team management skills, with the ability to coach, motivate, and develop team members.

Communication Abilities

  • Excellent communication abilities.

Salary Estimate: £60,000 - £80,000 per annum depending on experience, location, and other factors.



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