Operations Manager
4 weeks ago
About the Role
We are seeking a proactive and enthusiastic Warehouse Operations Manager to lead our Night Shift team at our Erith site in Kent. As a key member of our operations team, you will be responsible for successfully operating and optimizing our platforms to deliver maximum client and customer value.
Key Responsibilities
- Lead and motivate large teams within time-sensitive and demanding operational environments
- Contribute to setting site and regional strategies
- Lead the operation and identify innovative ways to serve our customers and conduct our business
- Manage team resource levels and prepare and justify budgets and plans against expected volumes
- Communicate effectively with the team, informing of key business results, continuous improvement initiatives, and important messages regarding process, people, and Health and Safety
- Work closely with other support teams to achieve site and operations network targets
- Encourage self-improvement, training, and development of the team to support succession planning
- Champion the process of continuous improvement, guiding the team in delivering initiatives to make our customer experience even better
- Challenge and amend performance metrics to deliver improvements to productivity and standards
- Ensure food safety mechanisms that protect product quality are adhered to
- Provide comprehensive handovers to subsequent managers, presenting operating highlights, risks, and opportunities
About You
Naturally, you are an excellent communicator with good numerical skills, both verbal and written. You thrive working in a KPI-driven environment and are quick thinking, able to react to changing situations. You will also have experience in leading large and diverse teams in a fast-paced environment.
What We Offer
We offer a range of benefits, including private healthcare, car salary sacrifice, and cycle to work schemes. You will also receive a range of amazing benefits, including free shares and life assurance, 15% off your Ocado.com shopping, and exclusive travel, retail, and leisure discounts nationwide.
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