Customer Service Representative
2 months ago
About the Role
We are seeking a highly motivated and customer-focused individual to join our team as a Retail Customer Advisor. As a key member of our sales team, you will be responsible for delivering exceptional customer service and sales experiences that meet and exceed our customers' expectations.
Key Responsibilities
- Provide personalized customer service and support to customers in-store and over the phone
- Sell and promote our products and services to customers, ensuring they understand the benefits and features
- Meet and exceed sales targets, while maintaining a high level of customer satisfaction
- Work collaboratively with colleagues to achieve store goals and objectives
- Participate in ongoing training and development to improve sales and customer service skills
What We Offer
- A competitive hourly rate of £12
- A brand new smartphone on an Unlimited data plan
- An on-target bonus of 25%, paid out monthly based on store performance
- Individual bonus accelerators for high performers
- Great discounts with our Perks at Work scheme
- Opportunities for career development and advancement
Requirements
- Previous experience in a customer-facing role
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and meet sales targets
About Us
Three is a leading mobile network operator in the UK, committed to delivering better connectivity and customer experiences every day. We value diversity and inclusion, and are an equal opportunities employer. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
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