Customer Service Representative

4 weeks ago


AshtonunderLyne, Tameside, United Kingdom WHSmith Full time

Job Summary

We are seeking a skilled Customer Service Representative to join our team at WHSmith. As a Counter Assistant, you will provide exceptional customer service to our customers, ensuring they have a positive experience in our store.

Key Responsibilities:

  • Deliver outstanding customer service to all customers.
  • Manage queues and ensure customers can access services quickly and efficiently.
  • Meet high standards of governance and attention to detail.
  • Work collaboratively as part of a team to achieve store goals.

What We Offer:

We offer a competitive salary, pension scheme, paid annual leave, and employee discounts. You will also have the opportunity to work with a range of retail partners to save money and make memories.

About Us:

WHSmith is a leading retailer with a long history of providing excellent customer service. We are proud to be an inclusive employer, welcoming colleagues from diverse backgrounds.

Requirements:

To be successful in this role, you will need to have excellent communication skills, a passion for customer service, and the ability to work well under pressure.



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