Customer Service Representative

4 weeks ago


AshtonunderLyne, Tameside, United Kingdom WHSmith Full time

About the Role

We are seeking a skilled Customer Service Representative to join our team at WHSmith. As a Counter Assistant, you will provide exceptional customer service to our customers, connecting people across miles and time, and taking care of their needs with our services.

Key Responsibilities

  • Deliver an exceptional customer service experience to all customers.
  • Manage queues and ensure customers can access our services quickly and simply.
  • Meet high standards of governance and attention to detail.
  • Be part of a team and support colleagues.

What We Offer

We know you will work hard to make WHSmith a success, so as well as your salary, pension scheme, paid annual leave, and employee discounts, we will reward you with a range of deals from retail partners that will help you save money and make memories.

About Us

WHSmith have been a part of the High Street for over years, working hard to make customer and colleague journeys in life possible. We are proud to be an inclusive employer, welcoming colleagues to feel welcome and free to be themselves with us.



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