Customer Support Representative
2 days ago
About this role:
We are seeking a Customer Support Representative to join our team at Lloyds Banking Group. As a key member of our team, you will provide exceptional customer service and support to our customers, helping them with their financial needs.
About the role:
- Provide excellent customer service and support to customers via phone, email, and social media.
- Respond to customer inquiries and resolve issues in a timely and professional manner.
- Work closely with colleagues to ensure customer needs are met and exceeded.
- Develop and maintain knowledge of our products and services to provide accurate and helpful information to customers.
About the company:
Lloyds Banking Group is a leading financial services company committed to helping Britain prosper. We are dedicated to providing exceptional customer service and support to our customers, and we are seeking a talented and motivated individual to join our team.
What we offer:
- A competitive salary and benefits package.
- Opportunities for career development and progression.
- A collaborative and supportive work environment.
- The chance to make a real difference to our customers and communities.
How to apply:
If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, please apply for this role today.
About working for us:
We are an inclusive and diverse employer committed to creating a workplace that reflects the communities we serve. We welcome applications from candidates from all backgrounds and are committed to providing equal opportunities for all.
We also offer:
- A generous pension contribution of up to 15%.
- An annual performance-related bonus.
- Share schemes including free shares.
- Benefits you can adapt to your lifestyle, such as discounted shopping.
- 22 days' holiday, with bank holidays on top.
- A range of wellbeing initiatives and generous parental leave policies.
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