Customer Support Representative

2 days ago


AshtonunderLyne, Tameside, United Kingdom Lloyds Banking Group Full time

About this role:



We are seeking a Customer Support Representative to join our team at Lloyds Banking Group. As a key member of our team, you will provide exceptional customer service and support to our customers, helping them with their financial needs.



About the role:




  • Provide excellent customer service and support to customers via phone, email, and social media.
  • Respond to customer inquiries and resolve issues in a timely and professional manner.
  • Work closely with colleagues to ensure customer needs are met and exceeded.
  • Develop and maintain knowledge of our products and services to provide accurate and helpful information to customers.


About the company:



Lloyds Banking Group is a leading financial services company committed to helping Britain prosper. We are dedicated to providing exceptional customer service and support to our customers, and we are seeking a talented and motivated individual to join our team.



What we offer:




  • A competitive salary and benefits package.
  • Opportunities for career development and progression.
  • A collaborative and supportive work environment.
  • The chance to make a real difference to our customers and communities.


How to apply:



If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, please apply for this role today.



About working for us:



We are an inclusive and diverse employer committed to creating a workplace that reflects the communities we serve. We welcome applications from candidates from all backgrounds and are committed to providing equal opportunities for all.



We also offer:




  • A generous pension contribution of up to 15%.
  • An annual performance-related bonus.
  • Share schemes including free shares.
  • Benefits you can adapt to your lifestyle, such as discounted shopping.
  • 22 days' holiday, with bank holidays on top.
  • A range of wellbeing initiatives and generous parental leave policies.


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