Hospitality Assistant

2 weeks ago


Kendal, Cumbria, United Kingdom National Trust Full time

About the Role

We are looking for a Hospitality Assistant to join our team at the National Trust. As a key member of our front-of-house team, you will be responsible for providing exceptional customer service, ensuring a warm welcome for all visitors, and maintaining high standards of food and drink preparation and presentation.

About the Team

We are a lively and dynamic team that prides itself on delivering exceptional customer service. As a Hospitality Assistant, you will be working alongside a team of experienced staff to ensure that every visitor has an enjoyable experience.

Key Responsibilities

  • Welcome and look after every visitor who comes to the café.
  • Provide exceptional customer service, ensuring that every visitor feels valued and appreciated.
  • Maintain high standards of food and drink preparation and presentation, using your excellent eye for detail to ensure that all displays and signs are accurate and looking good.
  • Work collaboratively with the kitchen team to prepare food and help with food preparation as needed.

What We Offer

We offer a range of benefits to our staff, including a substantial pension scheme, free entry to National Trust places, and a rental deposit loan scheme. We also offer flexible working, employee assistance programmes, and free parking at most Trust places.

Requirements

  • No experience is necessary, but we are looking for someone who is enthusiastic, willing to learn, and has a 'can-do' attitude.
  • You should be a people person, who cares about giving great service and is happy to work in a team.

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