Administrative Services Lead

4 days ago


Norwich, Norfolk, United Kingdom Yellow Brick Mortgages Full time
About the Role

We are seeking an experienced Administrative Services Lead to join our administrative team at Yellow Brick Mortgages. As the head of administration, you will be responsible for overseeing daily operations, managing a team, and ensuring seamless communication with stakeholders.

The successful candidate will have previous experience in supervising a team and possess knowledge of Microsoft programs (Excel, Word, and Outlook). The salary range for this position is £26k - £30k per annum, depending on experience.

Key Responsibilities:
  • Assist the team with telephone calls to mortgage lenders, solicitors, insurance providers, and GPs to obtain the latest case updates and report these back to the corresponding mortgage advisors.
  • Handle queries from Mortgage Advisors/Estate Agents and Managing Directors.
  • Assist with keying mortgages up until submission of the application.
  • Allocate referrals to Mortgage Advisors and liaise with Estate Agents.
  • Assist the Managing Directors with ad-hoc duties when required.
Requirements:
  • Previous experience managing/supervising a team.
  • Knowledge of Microsoft programs (Excel, Word, and Outlook).


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