Sky Customer Experience Specialist
2 weeks ago
Make a lasting impact at Sky, Europe's leading entertainment brand. As a Brand Customer Care Advisor, you'll be responsible for delivering exceptional customer service and ensuring our customers have an outstanding experience with our products and services.
Key Responsibilities- Visit customers in their homes to install and service our great products, including Sky Glass, Stream, and Sky Q.
- Optimise customers' home entertainment experience by using various testing and diagnostic tools.
- Demonstrate to customers how to get the most out of their Sky products and services.
- Through great conversations, identify customer needs and offer tailored products and services to enhance the Sky experience.
- Work full time on a 9hr rolling rota, including weekends.
- Full UK manual driving licence.
- Enjoy working outdoors and at heights.
- A passion for customer satisfaction and providing great customer service.
- Discounted Mobile and broadband.
- A range of benefits to support you in all areas of your finances, health, and lifestyle, including a generous pension plan, healthcare, share save, and discounts to over 800 retailers.
We're committed to creating an inclusive environment for all our employees. If you need any adjustments to our recruitment process, please let us know by clicking on the support button at the beginning of your application.
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Sky Customer Experience Specialist
2 weeks ago
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Customer Experience Specialist
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London, Greater London, United Kingdom Sky Full timeCustomer Experience SpecialistAt Sky, we're looking for a skilled Customer Experience Specialist to join our team. As a key member of our Home Service team, you'll play a vital role in delivering exceptional customer experiences.Key Responsibilities:Visit customers in their homes to install and service our products, including Sky Glass, Stream, and Sky...
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London, Greater London, United Kingdom Sky Full timeCustomer Experience SpecialistAt Sky, we're passionate about delivering exceptional customer experiences. As a Customer Experience Specialist, you'll play a vital role in ensuring our customers receive the best possible service. Your key responsibilities will include:Visiting customers in their homes to install and service our products, including Sky Glass,...
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Customer Experience Specialist
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