Sales and Service Team Member

6 days ago


London, Greater London, United Kingdom Japan Centre Group Full time

Job Title: Sales and Service Team Member

Company Overview:

The Japan Centre Group is a prominent retailer of Japanese goods. We are seeking a highly motivated and customer-focused individual to join our sales team as a Sales and Service Team Member.

Salary: £29,500 - £31,000 per annum (based on 30 hours/week)

Job Description:
  1. We are looking for an individual who can deliver exceptional customer service and promote the Japan Centre Group brand effectively.
  2. Assist customers with inquiries and resolve queries promptly and efficiently.
  3. Operate the till accurately and manage cash handling tasks.
  4. Provide assistance with shopping, packing, and carrying items for customers.
  5. Prepare food for customers and ensure it meets Food Safety and Health and Safety standards.
  6. Adhere to company policies and procedures.
  7. Work collaboratively with colleagues to achieve team goals.
Key Responsibilities:
  • Deliver exceptional customer service at all times.
  • Promote the Japan Centre Group brand.
  • Assist customers with inquiries and resolve queries.
  • Operate the till efficiently.
  • Provide assistance with shopping, packing, and carrying items.
  • Prepare food for customers.
  • Adhere to Food Safety and Health and Safety standards.
  • Advise customers about food products.
  • Serve food to customers.
  • Restock shelves with relevant products.
  • Conduct regular stocktaking activities.

Benefits:

  • Competitive salary range.
  • Ongoing training and development opportunities.
  • A supportive and collaborative work environment.

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