Restaurant Service Director

7 days ago


London, Greater London, United Kingdom Sexy Fish - Team Member Full time
Front-of-House Team Leader Opportunity:

Sexy Fish is seeking an experienced Head Waiter to lead our front-of-house team. As the successful candidate, you will oversee the dining experience, manage the waitstaff, and contribute to the overall success of our establishment.

About the Role:

This is a fantastic opportunity to join a dynamic and award-winning restaurant team. You will be responsible for:

  1. Leading the front-of-house team, overseeing the dining experience and ensuring high service standards.
  2. Supervising and mentoring waitstaff, providing guidance to maintain a positive work environment.
  3. Handling guest inquiries and concerns with professionalism and prompt resolution.
  4. Collaborating with the management team to organize and execute private events and functions.
  5. Assisting in training and development programs for front-of-house staff.
  6. Monitoring reservation systems and seating arrangements to optimize guest flow.
Requirements:

To be successful in this role, you will need:

  1. Proven experience as a Head Waiter or in a similar front-of-house role within the hospitality industry.
  2. Strong organizational, communication, and interpersonal skills.
  3. Exceptional problem-solving abilities and a proactive approach to operational challenges.
  4. Ability to work in a fast-paced environment and manage multiple tasks efficiently.
Benefits:

As a member of our team, you can expect:

  • Generous discount off your bill (including drinks), when dining in one of our restaurants across the Group.
  • Unrivalled opportunities for progression across the Group.
  • 28 days holiday, increasing with length of service up to 5 extra days.
  • Recommend a friend scheme with great bonuses per individual referral.
  • Exclusive access to our discounts including money off gym memberships, travel, online shopping, gadgets, and much more.
Estimated Salary:

£45,000 - £60,000 per annum, depending on experience.



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