Process Capability Specialist

3 weeks ago

Cambridge, Cambridgeshire, United Kingdom AVEVA Full time

Aveva is a global leader in industrial software, delivering cutting-edge solutions to thousands of enterprises worldwide.

We're committed to sustainability, diversity, equity, and inclusion, and have been recognized for our transparency and ambition.

As a Process Capability Partner, you'll work with process owners to ensure compliance with governance frameworks, implement and use governance and improvement frameworks, and ensure quality standards can be measured and maintained.

Responsibilities:

  • Work with process owners to ensure compliance with governance frameworks.
  • Implement and use governance and improvement frameworks when working on process upgrades and improvements.
  • Ensure quality standards can be measured and are maintained when designing processes.
  • Use business process tools to document process flows per APQC process taxonomy.
  • Work across business customers to facilitate, develop, and document end-to-end processes utilizing business process tools and techniques.
  • Collaborate with key cross-functional partners to identify, influence, and recommend impactful process solutions and identify any risk.
  • Ensure that process configuration within HR systems across the function are aligned to policy rules, appropriate regulations, and best practice.
  • Be a trusted advisor and provide guidance and recommendations as an SME.
  • Use measurement outcomes and outputs of process improvement initiatives to inform direction.
  • Design optimal HR business solutions that deliver employee-centric outcomes as well as scale and efficiency within the enterprise.
  • Deliver streamlined end-to-end processes across functional silos, geographic, and business unit boundaries to bring efficiency and effectiveness through transparency, involvement, integration, and automation.
  • Process analysis from insights and feedback.
  • Use standard templated formats for all communication and ensure up-to-date documentation of all interactions with all customers for clarity, transparency, accountability, and audits.
  • Be a trusted advisor to all customers and stakeholders.
  • Gather and measure customer feedback.

Requirements:

  • Strong critical thinking, analytical, and problem-solving skills.
  • Strong customer-centric thinking, understands business and customer needs, and can create value and a champion of employee experience.
  • Demonstratable experience at stakeholder engagement and management.
  • Strong English written/presentation, oral communication, and influencing skills, tailoring the content and approach to the specific audience.
  • Knowledge and demonstrable experience of working with business process tools.

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