Senior Commercial Director

2 days ago

London, Greater London, United Kingdom Chartered Institute of Procurement and Supply (CIPS) Full time
Role Overview

We're seeking an experienced Senior Commercial Director to lead our Commercial Trading team in delivering outstanding customer experiences and driving business growth. With a strong background in commercial operations, you'll be responsible for monitoring performance metrics, conducting in-depth analysis, and making data-driven decisions.

About the Role

In this exciting opportunity, you'll work closely with our Pricing, Product, Operations, Marketing, and Digital teams to ensure delivery against our Business Plan. You'll also have an integral role in ensuring we deliver against our regulatory obligations and manage customer and commercial trade-offs effectively.

Your Key Responsibilities
  1. Monitor and report on weekly performance metrics across our Existing Customer funnel.
  2. Conduct in-depth analysis of metrics to identify underlying trends and drivers.
  3. Contextualise performance through actively monitoring the motor insurance market.
  4. Use data and commercial intuition to make decisions in uncertain environments.
  5. Ensure delivery against our Business Plan, working alongside our cross-functional teams.
  6. Be curious and creative to challenge others and identify improvement opportunities for positive change.
  7. Develop a comprehensive understanding of the regulatory landscape and its implications on our business models, products, and processes.
  8. Establish an understanding of managing customer and commercial trade-offs in a highly regulated industry.
  9. Curious and creative individual who can bring a new way of thinking and challenge to existing processes or customer journeys.
  10. Strong data analyst who can understand and manipulate data sets to draw conclusions.

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