Aftermarket Product Manager
3 weeks ago
We are seeking an experienced Aftermarket Product Manager to join our team at Smiths Detection. As a key member of our organization, you will be responsible for driving the success of our service products and aftermarket solutions.
Key Responsibilities- Define commercial strategy for service products, aligning with services and aftermarket objectives.
- Stay informed about target markets, competitors, and pricing.
- Translate customer feedback into service offering requirements.
- Identify growth opportunities through partnerships, M&A, new markets, technologies, and service offerings.
- Maintain scope, features, parameters, and value proposition of service offerings.
- Lead commercial development of new service offerings, ensuring alignment with product lifecycle management
- Determine pricing strategy, maximizing margin, revenue, and market share.
- Forge partnerships and optimize route-to-market channels, including digital platforms.
- Drive launch of new service offerings, working closely with marketing and communication teams.
- Monitor performance of existing offerings and develop plans for optimization.
- Provide inputs to forecasts and budgets in collaboration with cross-functional teams.
- Support sales and industry marketing teams, leveraging installed base data and attending customer meetings and events.
- Contribute to business development and provide input on product development
- Graduate-level qualification in business or technology, preferably with a master's degree.
- Demonstrated track record in aftermarket products and service offering design, development, commercialisation, promotion and marketing from concept to launch in a B2B/B2G setting.
- Proven ability to build strong relationships with internal and external stakeholders.
- Knowledge of product management, marketing, program management, and project management.
- Familiarity with technology industries, long term services and maintenance solutions for complex engineered products.
- Change management and business improvement skills.
- Entrepreneurial mindset with a track record of innovation.
- Exceptional commercial acumen and international business development expertise.
- Ability to assess customer and market needs and translate them into winning value propositions.
- Analytical skills for effective decision-making and trade-offs.
- Comfortable working with data and IT systems and building business cases.
- Able to lead and direct integrated project teams in an international matrix setting.
- Excellent communication skills in English (spoken and written). Proficiency in a second language is advantageous.
At Smiths Detection, we believe in empowering our employees to think big and challenge the status quo. We offer a dynamic and global environment where you can grow your career and make a tangible impact on our business. Our team is passionate about delivering innovative solutions that make a difference in people's lives.
We are committed to diversity and inclusion, and we welcome applications from talented individuals from all backgrounds. If you are a motivated and results-driven professional who is passionate about the security industry, we encourage you to apply for this exciting opportunity.
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