Customer Engagement Specialist

3 weeks ago


Witney, Oxfordshire, United Kingdom Focus Group Full time
About the Role

We are seeking a highly motivated and results-driven Customer Engagement Executive to join our sales team at Focus Group. As a key member of our team, you will be responsible for driving revenue growth and expanding our customer base.

Key Responsibilities
  • Maintain and adapt product knowledge to effectively upsell and cross-sell our solutions to existing customers.
  • Develop and execute sales strategies to meet or exceed sales targets and contribute to the growth of our business.
  • Build and maintain strong relationships with customers to ensure their needs are met and exceeded.
  • Collaborate with internal teams to identify new business opportunities and develop targeted sales campaigns.
  • Monitor and analyze sales performance to identify areas for improvement and optimize sales strategies.
Requirements
  • Proven sales experience with a strong track record of meeting or exceeding sales targets.
  • Excellent communication and interpersonal skills with the ability to build strong relationships with customers and internal stakeholders.
  • Strong product knowledge and ability to effectively communicate the value proposition of our solutions.
  • Ability to work in a fast-paced environment and adapt to changing priorities and deadlines.
  • Strong analytical and problem-solving skills with the ability to analyze sales data and identify areas for improvement.
What We Offer
  • A competitive salary and bonus structure with opportunities for career advancement.
  • A dynamic and supportive work environment with a team of experienced professionals.
  • Ongoing training and development opportunities to enhance your skills and knowledge.
  • A comprehensive benefits package including pension and benefits platform with exclusive discounts.


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