Wholesale Assistant Director

11 hours ago


London, Greater London, United Kingdom Rixo Limited. Full time
Wholesale Operations Admin Assistant Opportunity at Rixo Limited

Salary: £35,000 - £45,000 per annum

About the Role

We're seeking a skilled Wholesale Operations Admin Assistant to join our team at Rixo Limited. As a key member of our operations team, you'll play a vital role in maintaining our high standards of service for our wholesale partners.

Key Responsibilities
  • Manage Day-to-Day Operations: Coordinate shipments with our wholesale partners, ensuring timely and seamless delivery.
  • Prepare Commercial Invoices: Accurately prepare commercial invoices manually using NetSuite and Excel.
  • EAN Product Data Sharing: Share EAN product data with wholesale clients ahead of each shipping window.
  • Maintain Customer Details: Update wholesale customer details in NetSuite and ensure they're shared with relevant teams.
  • Support Logistics Manager: Create and manage shipping and customs documentation.
  • Assist with Order Dispatch and Returns: Support the Wholesale Operations Manager in handling order dispatch and returns.
Requirements
  • At least 2+ years of experience in wholesale operations, with a strong understanding of wholesale and logistics processes.
  • Experience working with retailer customer portals like Tradestone, Bamboo Rose Portal, and VEX.
  • Proficiency in inventory control software such as Netsuite and Microsoft Excel.
  • Excellent customer service and communication skills, with a keen eye for detail and accuracy.
  • Able to investigate and resolve discrepancies efficiently.
  • Thrives in a fast-paced team-oriented environment.
  • Ability to travel occasionally, visiting our warehouse in Swindon on an ad-hoc basis.
Benefits and Culture
  • Hybrid working arrangement - 3 days in the office, 2 days remote.
  • 25 days holiday, plus 8 bank holidays.
  • Generous discount on Rixo items.
  • Regular staff sample sales.
  • Regular staff social events.
  • Enhanced maternity and paternity leave.
  • Health Cash Plan benefit.


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