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Retail Team Leader

2 months ago


Aberystwyth, Cardiganshire, United Kingdom Sense Full time

Position Overview

Are you seeking a fulfilling role where you can contribute to a dedicated team committed to excellence? Do you aspire to be part of an organization that champions inclusivity and supports individuals with complex disabilities? If this resonates with you, this opportunity may be the right fit.

Sense is excited to announce an opening for a Retail Team Leader to join our vibrant team on a part-time basis.

This is a remarkable moment to become part of our expanding network of shops, where we are focused on enhancing our community presence and impact. We are in search of a dynamic individual who can motivate and guide a passionate team, ensuring high standards of operations and exceptional customer service to drive essential fundraising efforts for our mission.

Key Responsibilities:

  • Cultivating, training, and empowering a dedicated team of volunteers.
  • Upholding outstanding shop standards, product offerings, and customer interaction.
  • Promoting stock acquisition and fostering community relationships.

Our shops play a crucial role in increasing brand visibility and generating funds that significantly impact the lives of those we support.

Essential Skills and Qualifications:

  • The ideal candidate will be self-driven, innovative, an effective communicator, and deeply committed to the charity retail sector.
  • Proven experience in leading a team to deliver exceptional customer service.
  • A keen eye for detail to maintain a safe, clean, and welcoming environment for customers, staff, and volunteers.
  • Background in retail or experience in a leadership role within a team setting.

This role requires flexibility to work during weekends and public holidays as needed.

About Sense

We are dedicated to supporting individuals with complex disabilities and those who are deafblind. At Sense, we strive to ensure that no one feels isolated or unable to reach their full potential. Our organization is proud to be a leader in this vital area.

Joining Sense offers a rewarding experience within a diverse and successful charity. We provide opportunities for personal and professional growth in a supportive and adaptable environment. Additionally, we offer comprehensive training and development, access to our Group Personal Pension scheme, and a generous leave policy.