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Fulfilment Shift Leader

2 months ago

Aberystwyth, Cardiganshire, United Kingdom Tesco Full time
About the Role

We are seeking a highly motivated and experienced Shift Leader to join our team at Tesco. As a Shift Leader, you will be responsible for leading a team of colleagues to deliver exceptional customer service and achieve sales targets.

Key Responsibilities
  • Lead a team of colleagues to deliver exceptional customer service and achieve sales targets
  • Coordinate and manage daily store operations, including stock management, visual merchandising, and customer service
  • Develop and implement strategies to improve customer satisfaction and loyalty
  • Collaborate with other departments to achieve business objectives and improve store performance
  • Provide coaching and development opportunities to colleagues to enhance their skills and knowledge
Requirements
  • Proven experience in a retail or customer-facing role, with a strong track record of delivering results
  • Excellent leadership and communication skills, with the ability to motivate and inspire a team
  • Strong problem-solving and analytical skills, with the ability to make informed decisions
  • Ability to work flexibly, including evenings and weekends, and to adapt to changing priorities
  • Knowledge of retail operations, including stock management, visual merchandising, and customer service
What We Offer
  • A competitive salary and benefits package, including a pension scheme and life insurance
  • Opportunities for career development and progression, including training and development programs
  • A collaborative and supportive work environment, with a focus on teamwork and customer satisfaction
  • A range of employee benefits, including discounts on Tesco products and services, and access to our colleague networks
About Us

Tesco is a leading retailer with a strong commitment to customer satisfaction and community involvement. We are proud to be a Disability Confident Leader and are committed to providing a fully inclusive and accessible recruitment process. We welcome applications from candidates with a range of backgrounds and experiences.