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Medical Secretary

2 months ago

London, Greater London, United Kingdom Luna Partners Full time

Job Overview

Luna Partners is seeking a highly skilled Medical Secretary to join our team in a newly created role. As a Medical Secretary, you will play a vital part in ensuring the smooth operation of our clinic, providing exceptional client service and administrative support.

Key Responsibilities

  • Client Management
    • Manage client bookings, ensuring seamless scheduling and timely communication
    • Handle confidential information with discretion and professionalism
  • Administrative Support
    • Collate and maintain accurate client medical reports
    • Coordinate client referrals and follow-ups with doctors
    • Provide administrative support for various clinic projects
  • Client Experience
    • Meet and greet clients upon arrival and departure
    • Manage client lunches, hotel rooms, and transportation arrangements
  • Communication
    • Respond to client inquiries via phone and email

Requirements

  • Communication Skills
    • Excellent written and verbal communication skills
    • Ability to interact professionally with high net worth clients
  • Administrative Experience
    • Proven experience in medical administration or a related field
  • Personal Qualities
    • Professional attitude and demeanor
    • Calming and articulate telephone manner
    • Ability to work in a fast-paced environment

What We Offer

  • Work Environment
    • Office-based role, Monday to Friday
  • Benefits
    • Competitive salary and benefits package
    • Opportunities for professional growth and development