Customer Care Professional

11 hours ago


Dundee, Dundee City, United Kingdom ENGINEERINGUK Full time

About the Role:

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  • The Customer Care Colleague will be responsible for delivering a great shopping experience for customers, ensuring all facilities are in good working order and available for customers. The role involves listening to customer feedback and acting upon it.
  • This is an exciting opportunity for individuals who are passionate about human connection and building relationships with colleagues to create a team spirit.
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Key Responsibilities:

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  • Delivering a great shopping trip for customers every day
  • Protecting the legal brand by delivering legal compliance
  • Aiding customers in finding products and resolving issues
  • To be at work on time, well presented and ready to be a brand ambassador
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Benefits:

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  • Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays)
  • Request flexible working from day one
  • Get 10% off and 15% at pay day weekends - save up to £2,000 a year with your Colleague Clubcard with an additional card to share with family outside your home
  • Access to free wellbeing services with a range of resources to support your mind, body, and life
  • Exclusive colleague deals on handsets and sims - these amazing deals can also be shared with your family and friends
  • Life cover of five times your pay and an award-winning pension with matching contributions up to 7.5%
  • Benefits to suit you, choose what you use - from discounts and shares to cycle to work schemes
  • Uniform provided and policies to support you for all of life's moments, big and small
  • Access to our colleague networks providing a space for colleagues to come together from a range of backgrounds
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About Us:

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Tesco aims to become every customer's favourite way to shop, whether they are at home or out on the move. Our core purpose is 'Serving our customers, communities and planet a little better every day'. We strive to act as a responsible and sustainable business for all stakeholders.

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We welcome chats about flexible working and are proud to have been accredited Disability Confident Leader. We're committed to providing a fully inclusive and accessible recruitment process. Salary: £12 per hour.


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