Customer Care Professional
11 hours ago
About the Role:
">- The Customer Care Colleague will be responsible for delivering a great shopping experience for customers, ensuring all facilities are in good working order and available for customers. The role involves listening to customer feedback and acting upon it.
- This is an exciting opportunity for individuals who are passionate about human connection and building relationships with colleagues to create a team spirit.
Key Responsibilities:
">- Delivering a great shopping trip for customers every day
- Protecting the legal brand by delivering legal compliance
- Aiding customers in finding products and resolving issues
- To be at work on time, well presented and ready to be a brand ambassador
Benefits:
">- Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays)
- Request flexible working from day one
- Get 10% off and 15% at pay day weekends - save up to £2,000 a year with your Colleague Clubcard with an additional card to share with family outside your home
- Access to free wellbeing services with a range of resources to support your mind, body, and life
- Exclusive colleague deals on handsets and sims - these amazing deals can also be shared with your family and friends
- Life cover of five times your pay and an award-winning pension with matching contributions up to 7.5%
- Benefits to suit you, choose what you use - from discounts and shares to cycle to work schemes
- Uniform provided and policies to support you for all of life's moments, big and small
- Access to our colleague networks providing a space for colleagues to come together from a range of backgrounds
About Us:
">Tesco aims to become every customer's favourite way to shop, whether they are at home or out on the move. Our core purpose is 'Serving our customers, communities and planet a little better every day'. We strive to act as a responsible and sustainable business for all stakeholders.
">We welcome chats about flexible working and are proud to have been accredited Disability Confident Leader. We're committed to providing a fully inclusive and accessible recruitment process. Salary: £12 per hour.
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