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Dundee Customer Care Professional

1 month ago

Dundee, Dundee City, United Kingdom EE Full time

EE is seeking a highly motivated and customer-focused individual to fill the role of Customer Advisor in our Dundee Home Connections Team. As a key member of our team, you will be responsible for delivering exceptional customer experiences and driving business growth through effective communication and problem-solving skills.

About the Position

  • Respond to customer inquiries and resolve issues in a timely and professional manner.
  • Develop and maintain strong relationships with customers to increase loyalty and retention.
  • Collaborate with colleagues to identify opportunities for improvement and implement changes that drive business results.

Essential Qualifications

  • Bachelor's degree in Marketing, Communications, or related field.
  • 2+ years of experience in customer service or sales.
  • Excellent written and verbal communication skills.

Compensation Package

The salary for this position is around £25,267.00 (Pro Rata) Plus Bonus per annum, which includes an hourly rate of £12.96. This compensation package reflects the company's commitment to recognizing and rewarding its employees' contributions to the organization's success.