Healthcare Receptionist/Administrator

2 months ago


Swansea, City and County of Swansea, United Kingdom Vacancy ID: 5622 Full time

Overview of the Role

Key Responsibilities

Welcoming patients upon arrival and managing incoming phone calls, along with various reception tasks.
Processing and redirecting electronic communications, including laboratory results and correspondence from secondary healthcare providers.
Scheduling, modifying, and canceling appointments as necessary.
Managing prescription requests from patients, both through electronic systems and over the phone.
Additional administrative duties such as responding to practice-related emails, coordinating with external organizations, and maintaining an organized filing system.

Additional Information

Comprehensive training will be provided.

Candidate Requirements

Qualifications

Proficiency in English and Mathematics through essential skills training. This position is diverse, fulfilling, and demanding, making it ideal for candidates who are self-motivated and can thrive in a fast-paced environment.
The ability to demonstrate empathy and compassion when interacting with patients is essential.

Required Skills

This role is varied and rewarding, suited for candidates who are highly driven and adaptable to a challenging work environment.
The capability to communicate with empathy and understanding towards patients is crucial.

Welsh Language Proficiency

Spoken Welsh Skills: Not required

Written Welsh Skills: Not required

If you are interested in pursuing an apprenticeship in Welsh or bilingually, please reach out to the training provider for availability.

Training Opportunities

Training Provider

Gower College Swansea

Qualification Offered

Business Administration

Disability Confidence

Is this employer disability confident: No

What does disability confident mean?

Disability confident employers are dedicated to providing equal opportunities for individuals with disabilities and health conditions.

Employer Information

Nicholl Street Medical Centre

Nicholl Street Medical Centre
33 Nicholl Street
Swansea
SA1 4HF



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