Spares and Service Delivery Specialist
3 weeks ago
Role Overview
We are currently looking for a Spares and Service Delivery Specialist to join our team at Orion Electrotech. The successful candidate will be responsible for delivering exceptional service to our customers by managing the day-to-day aftersales functions.
About the Company
Orion Electrotech is a well-established business that specialises in the bespoke design, manufacturing and installation of automation and materials handling equipment and solutions.
Key Responsibilities
- Manage expectations, demands and customer complaints.
- Produce clear and accurate quotations using our business software system.
- Provide role appropriate support to the wider team as required.
- Generate and maintain reports weekly and annually, providing statistical data on enquiry and order number quantities, margin and other pertinent data to identify trends for future business generation.
Requirements
The successful candidate will have:
- Experience within a spares role within an Engineering environment.
- Fully competent with key MS Office Software (Word, Excel, PowerPoint and Outlook).
- Able to understand and interpret technical drawings and information using AutoCAD/Solid Edge or 3D software (SolidWorks or equivalent).
Estimated Salary Range: £45,000 - £65,000 per annum, depending on experience.
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