Technical Spares Coordinator

1 day ago


Nottingham, Nottingham, United Kingdom Orion Electrotech Full time

Are you an experienced engineer looking for a new challenge? We are seeking a Technical Spares Coordinator to join our team at Orion Electrotech.

About the Role

This is an excellent opportunity for someone with experience in managing day-to-day aftersales functions, supporting key accounts, and providing product delivery and engineering support. The successful candidate will be responsible for producing clear and accurate quotations, managing customer expectations, and generating reports to identify trends.

The ideal candidate will have experience within a spares role in an engineering environment, a full UK driver's license, and proficiency in AutoCAD/Solid Edge or 3D software such as SolidWorks. You will also be fully competent in MS Office software, particularly Word, Excel, PowerPoint, and Outlook.

Responsibilities
  • Manage customer expectations, demands, and complaints
  • Produce clear and accurate quotations using our business software system
  • Provide support to the business and wider team(s) with various ad-hoc tasks as required
  • Generate and maintain weekly and annual reports, providing statistical data on enquiry and order number quantities, margin, and other pertinent data
  • Implement and control strategies for generating new aftersales leads using direct telephone calls, mailshots, e-shots, in conjunction with our Sales & Marketing Department

We offer a competitive salary of approximately £35,000 per annum, plus benefits.



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