Change Implementation Manager

2 weeks ago

Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom NHS Business Services Authority Full time

About the Role

We are seeking a highly skilled Change Implementation Manager to join our Portfolio Delivery team, working as part of our project and programme delivery teams. The successful candidate will be responsible for leading change planning and delivery support for projects and programmes of work, ensuring activities are scheduled, costed, and resourced as required.

Main Duties of the Job

  • Lead on business change activity and work with the project to support delivery of the business case benefits and outcomes.
  • Champion the use of best practice and provide expert advice for team members and project community.
  • Assess and understand the impact on stakeholders to improve the likelihood of their adoption of the change.
  • Deliver in line with the NHSBSA Project Management Frameworks and both internal and external assurance frameworks as appropriate.

About Us

Here at the NHS Business Services Authority, we take pride in being part of something meaningful that touches millions of lives. We manage the NHS Pension scheme, process prescription payments, and much more. Our services are used by NHS organisations, contractors, and the public.

We strive to offer a fantastic colleague experience, where every voice is heard, and every colleague is supported and respected. Wellbeing, diversity, and inclusion are at the centre of this, so when you join us, you can connect with our Lived Experience Networks who help us to bring our authentic selves to work.

We welcome applications from people of all backgrounds and circumstances. We are committed and proud to be a flexible employer and will endeavour to offer a working pattern that suits you wherever possible, whether that be hybrid working, flexible hours, job sharing, and more.

Person Specification

Personal Qualities, Knowledge, and Skills

  • Strong stakeholder management skills.
  • Ability to build effective relationships with and influence stakeholders.
  • Knowledge of the fundamental project management processes (risk, budget, and benefit management).
  • IT skills: MS Office 365 suite, MS Teams, MS Project, MS SharePoint, etc.

Experience

  • Significant track record and experience in successful planning and delivery of change initiatives.
  • Demonstrable experience of stakeholder engagement and management.
  • Demonstrable experience in team leadership and managing virtual teams.

Qualifications

  • Change management practitioner qualification (e.g., Prosci Change Management Practitioner, APMG Change Management Practitioner).
  • Degree or relevant management qualification, or significant work-based experience in a middle management role.

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