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Customer Service Representative
2 months ago
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Assistant. As a key member of our store team, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and working collaboratively with colleagues to achieve sales and customer satisfaction goals.
Key Responsibilities- Provide excellent customer service, responding to customer inquiries and resolving issues in a professional and courteous manner.
- Efficiently process customer transactions, handle cash and operate a point-of-sale system.
- Restock shelves, maintain store displays, and ensure a clean and organized store environment.
- Work collaboratively with colleagues to achieve sales and customer satisfaction goals.
- Participate in visual merchandising and inventory management activities to ensure a visually appealing store environment.
- Previous experience working in a fast-paced retail environment.
- Excellent customer service skills and a positive attitude.
- Ability to work a variety of shifts, including mornings, evenings, and weekends.
- Flexibility to adapt to changing priorities and work in a team environment.
- Basic math skills and accuracy with handling cash and operating a point-of-sale system.
- A competitive hourly pay rate based on equal opportunity and pay structures.
- A generous benefits package, including 30-35 days' holiday (pro rata), 10% in-store discount, and pension scheme.
- Opportunities for career development and advancement within the company.
- A supportive and collaborative work environment.
