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Operations Manager
2 months ago
About the Role:
Hiring People is seeking an experienced Operations Manager to join our dynamic team. As the backbone of our operations, you will be responsible for ensuring the smooth day-to-day functioning of our office.
Key Responsibilities:
- Customer Service: Coordinate and manage customer appointments, ensuring an informed and seamless journey for our clients.
- Operations Planning: Efficiently plan sales appointment routes and support Directors in maintaining office policies.
- Office Management: Organise and optimize office operations, including supplies procurement and layout management.
- Record-Keeping: Ensure meticulous record-keeping and data management, maintaining the integrity and confidentiality of information.
- Team Management: Oversee and develop office staff, fostering an environment where everyone can contribute ideas and improve processes.
- Project Management: Take charge of planning applications for tree works (don't worry, we'll provide training).
- Event Planning: Play a key role in company events, from planning to execution.
- Process Improvement: Continuously improve operational procedures to enhance efficiency and effectiveness.
Requirements:
- Proven experience in office management, administration, or as an executive assistant.
- Strong knowledge of office management systems, procedures, and best practices.
- Excellent time management and multitasking abilities, with a talent for problem-solving.
- Outstanding communication skills, both written and verbal, with a knack for organisation and detail.
- Proficiency in Microsoft Office, Excel, and CRM systems, with a solid understanding of accounting and data management practices.
What We Offer:
- A dynamic and supportive work environment.
- Opportunities for professional development and growth.
- A competitive salary and benefits package.
- A chance to work with a passionate team that makes a real difference.