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Customer Service Representative

2 months ago

Diss, Norfolk, United Kingdom CVS Group Plc Full time

Customer Service Assistant

CVS Group Plc is seeking a highly skilled and customer-focused Customer Service Assistant to join our team. As a key member of our customer service team, you will be responsible for providing exceptional customer service and support to our customers.

About the Role

This is an exciting opportunity to work in a fast-paced and dynamic environment, where you will have the chance to develop your skills and knowledge in customer service and support.

Key Responsibilities

  • Provide exceptional customer service and support to customers via phone, email, and other channels
  • Liaise with customers to resolve queries and issues in a timely and professional manner
  • Record and track customer interactions and feedback
  • Work collaboratively with the customer service team to achieve customer satisfaction and loyalty goals

Requirements

  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Basic IT skills and ability to learn new systems and software
  • Customer service experience and a passion for delivering exceptional customer experiences

What We Offer

CVS Group Plc offers a competitive salary and benefits package, as well as opportunities for career development and growth. If you are a motivated and customer-focused individual who is passionate about delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity.