Client Service Manager
5 days ago
Job Title: Client Service Manager
Job Type: Permanent, Full-time
Company: Public Practice Recruitment Ltd - Experts in Public Practice Accountancy Recruitment UK-Wide
Location: Colchester
About Us: Our client is a fast-growing, forward-thinking accountancy firm based in Colchester, providing a full range of first-class financial services.
Job Summary: We are seeking an experienced Client Service Manager to join our team. As a Client Service Manager, you will be responsible for delivering exceptional client service, building strong relationships with clients, and contributing to the firm's growth.
Key Responsibilities:
- Client Service: Provide exceptional client service, responding to client queries, and resolving issues in a timely and professional manner.
- Relationship Building: Build and maintain strong relationships with clients, understanding their needs, and providing tailored solutions.
- Business Development: Identify opportunities to grow the business, developing and implementing strategies to increase revenue and client engagement.
- Team Management: Lead and manage a team of accounting professionals, providing guidance, support, and development opportunities.
- Financial Management: Manage client finances, ensuring accurate and timely financial reporting, and maintaining compliance with financial regulations.
Requirements:
- Qualifications: ACA / ACCA qualified or part-qualified.
- Experience: Proven experience in client service, business development, and team management.
- Skills: Strong commercial acumen, analytical skills, and excellent communication and interpersonal skills.
What We Offer:
- Competitive Salary: A market-leading salary.
- Benefits: Enhanced annual leave, contributory company pension, life assurance, childcare voucher scheme, private healthcare scheme, and client and staff referral bonuses.
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