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Relocation Services Manager

2 months ago


East Anglia, United Kingdom Alchemy Global Talent Solutions Full time

Job Summary

Alchemy Global Talent Solutions is seeking a highly skilled Corporate Move Manager to join their team. The successful candidate will be responsible for coordinating corporate relocations and providing exceptional customer service.

Key Responsibilities

  • Respond promptly to client inquiries and provide customized relocation quotes for local and international moves.
  • Investigate and analyze relocation quotes to ensure accuracy and quality.
  • Collect and report client feedback to ensure best practices are implemented and maintained.
  • Coordinate removal operations and ensure a smooth relocation experience for clients.
  • Arrange delivery, pickup, and storage inspections as needed.
  • Provide assistance and solutions to clients in accordance with company policies.
  • Perform additional tasks as required.

Requirements

  • Previous experience in the relocation industry, preferably with corporate and/or international experience.
  • Excellent communication and interpersonal skills.
  • Strong work ethic and professional demeanor.
  • Effective time management and organizational skills.
  • Excellent customer service skills.
  • Ability to work independently and as part of a team.
  • Proficient in Microsoft products and computer software.

About the Role

This is an exciting opportunity for a motivated and detail-oriented individual to join Alchemy Global Talent Solutions and contribute to the success of our team.