Customer Support Specialist

1 month ago


Totnes, Devon, United Kingdom Teledyne Technologies Inc. Full time

Be a part of a dynamic team

At Teledyne Technologies Incorporated, we provide enabling technologies for industrial growth markets that require advanced technology and high reliability. These markets include aerospace and defense, factory automation, air and water quality environmental monitoring, electronics design and development, oceanographic research, deepwater oil and gas exploration and production, medical imaging and pharmaceutical research.

We are seeking individuals who thrive on making an impact and want the excitement of being on a team that wins.

Job Responsibilities

The role of this position is to:

  1. Provide technical support for the instruments that Valeport Water has supplied, either by remote access or on-site visits.
  2. Assist customers with the installation and configuration of Valeport Water instruments.
  3. Communicate with customers to understand their needs and requirements.
  4. Ensure compliance with relevant codes and client specifications.
  5. Collaborate with Engineering, Service and Production staff when needed.
  6. Work independently and as part of a team.
Requirements

We are looking for a candidate who meets the following criteria:

  1. You should hold an engineering-based academic qualification, such as a degree, diploma or certificate, in a relevant field of study.
  2. You should have worked within the UK water industry for a minimum of 3 years, and have experience in water supply, wastewater treatment, or water quality management.
  3. You should be PC and Microsoft Office competent, and able to use various software tools and applications for data analysis, report writing, and communication.
  4. You should be willing to work in accordance with the company's Quality, Environmental, Health and Safety policies, and adhere to the best practices and standards of the industry.

Teledyne and all of our employees are committed to conducting business with the highest ethical standards. We require all employees to comply with all applicable laws, regulations, rules and regulatory orders. Our reputation for honesty, integrity and high ethics is as important to us as our reputation for making innovative sensing solutions.




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